Security: Do not respond to unusual requests

Houd uw codes geheim (Engels)Zorg voor uw beveiliging (Engels)
Let goed op bij inloggen (Engels)Ga niet in op vreemde verzoeken (Engels)

ABN AMRO will never ask you by e-mail, telephone or SMS to co-operate with an Internet Banking update, to test a new website or to check the safety of your computer. If you do receive such a request, do not respond to it, report it to us.

Requests via e-mail and telephone
Internet criminals often send out fake e-mails or text messages. The e-mails appear as though they have been sent by ABN AMRO, ABN AMRO Private Banking or another bank. Criminals use these fake e-mails, for example, to invite you to use a link to a fake bank website. If you go to that website you have to register your personal details or your PINs, login codes for Internet Banking and address and telephone number.

Internet criminals have also started calling clients of banks. They say that they work for ABN AMRO or some other bank and then ask you for your personal Internet Banking login codes. The bank will never call you to ask for those codes.

Example false e-mail

How can you prevent this from happening?
Do you believe you have received a fake e-mail?

Please note! Always keep your codes secret.

Make sure you log out as soon as you have finished your banking transactions.

Are you sure this is your bank’s website?
When you log on to our website, you will do so automatically via a secure internet connection. Criminals may attempt to bypass the secure connection
by directing you towards a fake site. How can you be sure then that you are connected to ABN AMRO’s secure Internet Banking environment?